WELCOME TO THE IMERY-NICOLE EXPERIENCE!
Hello, and thank you for you interest in our services. Here at Imery Nicole Hair Studios we stand behind healthy hair and great customer service! Below is our salon policy and frequently asked questions to ensure that you receive the most out of your experience.
EXTENSION PREFERRED VENDORS LIST
EFFECTIVE IMMEDIATELY ALL EXTENSIONS FOR EXTENSION SERVICES MUST COME FROM OUR PREFERRED VENDORS LIST! ANY EXTENSIONS DESIRED TO BE USED OUTSIDE OF THIS LIST MUST HAVE BEEN PREVIOUSLY APPROVED BY THE STYLIST! UNFORTUNATELY THERE ARE HAIR COMPANIES AND HAIR SUPPLIERS THAT DO NOT PROVIDE IMMACULATE QUALITY. TO ENSURE THAT OUR CUSTOMERS ARE COMPLETELY SATISFIED IT IS OUR DUTY TO MAKE SURE THAT YOUR MONEY IS WELL SPENT AND REFLECTED.
CONTACT ME DIRECTLY FOR CORRECT HAIR TO GET FOR QUICKWEAVE SERVICES
New Star Hair (aliexpress)
This vendor can be found through aliexpress and is very reasonable price. With proper care you’re able to get at least 8 months of lifespan.
Imery Nicole Hair Collection
These extensions can be purchased under the “Imery Nicole Hair Collection” tab in our menu!
We provide the finest quality of Raw Indian Wavy that’s ensured to last you 3-5 years with proper care. ALL ORDERS MUST BE PLACE ONLINE, WITH A TURN AROUND TIME OF 7-10 BUSINESS DAYS. IF PURCHASING HAIR FOR AN APPOINTMENT TYPE IN “IMERYNICOLE” FOR FREE SHIPPING AND WE WILL HAVE IT AT THE SALON.
This vendor has an array of hair textures with amazing quality. With proper care you can keep this hair for at least 1-2 years.
Her Imports ( PREMIUM HAIR ONLY!!!! NOT THE DISCOUNTED HAIR!)
This vendor has an array of hair textures with amazing quality. With proper care you can keep this hair for at least 1-2 years. You also have the ability you purchase hair through their Raleigh location. Remember to purchase their premium hair, to maintain your extension service with Imery Nicole.
IMERY NICOLE RESERVES THE RIGHT TO DENY EXTENSION SERVICES ON THE DAY OF SERVICE IF THE CLIENT HASN’T ADHERED TO THE EXTENSION POLICY!
LATE CANCEL & NO SHOW POLICY
- All appointments must be cancelled within 48 hours of your scheduled appointment with no penalty.
- All appointments that are cancelled 47-24 hours out from your scheduled appointment will be charged 50% of the service price
- Appointments that are cancelled less than 24 hours of your scheduled appointment will be charged 100% of the service price. The stylist also reserves the right to refuse you as a future client.
CLIENTS RECEIVE A 10 MINUTE GRACE PERIOD. ARRIVING ANY TIME AFTER WILL RENDER A $15 LATE FEE. IF A CLIENT IS 25 MINUTES LATE THEY WILL BE REQUIRED TO RESCHEDULE THEIR APPOINTMENT.
DEPOSITS AND PAYMENT
Effective February 2015 all clients will be required to pay a $30 deposit for services that are $80+ which will go towards their service. All deposits are non-refundable and non-transferable. Failure to pay your deposit accordingly will result in cancellation of your appointment.
THE IMERY NICOLE HAIR COLLECTION
When purchasing hair from The Imery Nicole Hair Collection all sales are final. No refunds. Exchanges are to the discretion of the owner. For any questions or concerns feel free to contact us.
Appointments taking place outside of normal business hours will render a fee of $25-$40 in addition to the service price. Emergency appointments are scheduled to the discretion of there stylist.
AFTER YOU RECEIVE YOUR SERVICE YOU HAVE A 48 HOURS FROM YOUR DATE OF SERVICE TO MENTION IF THERE IS AN ISSUE WITH YOUR SERVICE. ANYTHING AFTER THAT TIME WILL RENDER A FEE.